Privacy Policy

Effective Date: June 25, 2025

Simran Graphic ("we", "our", or "us") operates the Smart Learning mobile application (the "App"). This Privacy Policy describes how we collect, use, and safeguard the personal information you provide when using the App. We are committed to protecting your privacy and ensuring transparency in how your data is handled.

1. Information We Collect

We collect the following types of information when you interact with the Smart Learning App:

• Personal Information: Your full name, mobile number, residential or delivery address, school name, and role (e.g., student, teacher, shopkeeper).
• Device Information: Type of mobile device you use, operating system, unique device identifiers, and mobile network information.
• Usage Data: Information on how the App is accessed and used, including features interacted with and time spent on the App.
• Location Information (if granted): We may request access to your device’s location to enhance your experience, such as suggesting nearby bookshops or school resources.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To register and manage your account
• To provide personalized book recommendations and content
• To facilitate communication between students, teachers, and shops
• To improve our app performance and user experience
• To provide customer support
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers assisting us in operating our App or providing services
• Government agencies if required by law or legal process
• In case of business transfer (e.g., merger or acquisition), your data may be transferred to the new entity

4. Data Storage and Security

Your information is stored securely on our protected servers. We implement industry-standard security practices to safeguard your data against unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. When the data is no longer required, we securely delete or anonymize it.

6. Your Data Protection Rights

You have the right to:

• Access the data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to applicable legal obligations)
• Withdraw consent at any time where data processing is based on consent

7. Children’s Privacy

Smart Learning is designed to support students and educators. We do not knowingly collect personal data from children under the age of 13 without parental or guardian consent. If we discover that a child has provided us with personal data without such consent, we will take steps to delete the information promptly.

8. Permissions Required by the App

The App may request the following permissions:

• Internet Access: To communicate with our servers and update content.
• Location (Optional): For recommending nearby shops or services.
• Storage: To save app data locally for offline use.

9. Third-Party Services

Our App may contain links to third-party websites or use third-party tools (e.g., payment gateways). We are not responsible for the privacy practices or content of these external services. Please refer to their privacy policies before interacting with them.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify users of any significant changes by posting the updated policy on this page. You are advised to review this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Email: sonigulshan72@gmail.com

Company: Simran Graphic

App Name: Smart Learning